Abraham Msofe

A Software Engineer passionate in building digital solutions that make an impact in the community

Dar es salaam, Tanzania, EAT

LinkedInX
AM

About

A seasoned software engineer with over 2 years of experience, I specialize in building scalable and efficient server-side solutions. I have successfully contributed to multiple projects that are thriving in both local and global markets. Currently focused in enhancing Tanzania's informal sector by introducing technological solutions for community financial groups.

Work Experience

Wakandi
Onsite

10/2024 - Present

Onboarding Lead

Leading the onboarding team, ensuring a smooth onboarding experience for new clients. Setting up Accounts and services and provide training and resources to ensure successful adoption of our product.

Wakandi
Onsite

5/2023 - 9/2024

Technical Support

Transitioned to fulltime technical support, Offered guidance to clients on system usage, Assisted in troubleshooting and improving system features. Provided technical guidance to team members to enhance their overall performance.

Wakandi
Onsite

10/2022 - 4/2023

Customer Technical Support Intern

Focused on troubleshooting technical challenges and ensuring customer satisfaction through timely support and problem resolution. Provided first-level technical assistance to clients, troubleshoot issues, and handled escalation of complex challenges.

Tanzania Ports Authority
Onsite

7/2022 - 10/2022

IT Support Intern

Maintained smooth operation of the organization’s IT systems by troubleshooting technical issues and providing timely solutions. Assisted with hardware, software, and network problems. Also monitored system performance, installed updates, and provided technical guidance to enhance overall productivity

Education

National Institute of Transport

- 2024
Bachelor's Degree in Information Technology

Skills

JavaScript
Node.js
TypeScript
Product Design
MongoDB
API development
Next.js
SQL
React

Projects

Fanisi

Designed and implemented a crm solution for client communication and data management

JavaScript
React
CRM
Web design

AFL Insurance

Designed a dynamic website for client insurance services and coupled it with a crm solution for data management

Tailwind CSS
JavaScript
API design
CRM